Shipping policy

The Shipping policy goes in Settings > Policies > Shipping policy:

Effective date: November 2, 2026

This policy applies to orders from Enalas Group LLC d/b/a Cars Coffee Tees. We currently ship within the United States only.

1. Production time

Every item is printed or embroidered for you after you order. Production usually takes 2 to 7 business days, then your order ships with tracking. During drops and holidays, production can take a little longer. If we can't ship your order within the time shown, or within 30 days if no time is shown, we'll email you a new estimate and the option to cancel for a full refund.

2. Shipping rates and delivery estimates

• Orders over $75 ship free. Orders under $75 pay the shipping rate shown at checkout.
• Estimated delivery times are shown at checkout. They're estimates, not guarantees. Transit time depends on the carrier and where you are.

3. Carriers and tracking

Orders are produced and shipped by our third-party print partners using major carriers, such as USPS, UPS or FedEx. The carrier depends on your location and what you ordered. You'll get a tracking link by email as soon as your order ships.

4. Orders that ship in more than one package

Different items can be made at different print facilities. For example, tall tees may be produced separately from the rest of an order. If that happens, your order may arrive in more than one package, each with its own tracking link, at no extra cost to you.

5. Where we ship

We currently ship within the United States only. We don't ship to addresses outside the US at this time.

6. Address errors

Please double-check your shipping address at checkout. We can't be responsible for orders sent to an address entered incorrectly. If you spot a mistake, contact us (https://carscoffeetees.com/pages/contact) or email pearson.benjamin@enalasgroup.com right away. If your order hasn't gone into production, we'll fix the address. If a package is returned to us because of an incorrect or incomplete address, we can reship it once you cover the new shipping cost.

7. Lost, delayed or stolen packages

• Lost in transit: if tracking hasn't updated for 10 business days, or the carrier confirms the package is lost, contact us (https://carscoffeetees.com/pages/contact). We'll replace your order at no cost, or refund you if you prefer.
• Marked delivered but not received: check around your door, mailbox and with neighbors, and wait one more business day, since carriers sometimes mark packages delivered early. If it still hasn't turned up, contact us within 30 days of the delivery date. We'll help you file a claim with the carrier. Once tracking shows a package was delivered to the address you gave us, we can't be responsible for theft, but we'll do our best to help.
• Damaged in transit: we'll replace it or refund you at no cost. See our Refund Policy (https://carscoffeetees.com/policies/refund-policy).

8. Custom Car Drawings

A Custom Car Drawing is a digital service, so nothing ships from that order. Merch with your art ships under this policy once you order it.

9. Questions

Reach us anytime through our contact form (https://carscoffeetees.com/pages/contact) or at pearson.benjamin@enalasgroup.com.

Enalas Group LLC d/b/a Cars Coffee Tees · 475 Quaker Meeting House Rd, Honeoye Falls, NY 14472 · carscoffeetees.com · pearson.benjamin@enalasgroup.com